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WARNING! AT MOICO, THIS PACKAGE CAN ONLY BE ORDERED WITH THE INTERNET

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SERVICE

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WHEN ARE SERVICE INVOICES GENERATED?

Invoices are generated 2nd day of every month paid until 22nd day in advance for the following month.

CAN I CANCEL JUST ONE SERVICE IF I HAVE A PACKAGE DEAL?

Of course, but please remember, that according to price list available on the website, the remaining fees in your package will be increased.

WHAT CHANNELS ARE AVAILABLE IN EACH TV PACKAGE?

It all depends on the package that You choose. You will find the details in the “Offer” tab.

HOW DO I START AN ADDITIONAL PACKAGE IN MY TV?

It’s easy! All You need to do is adding Your PIN number in Your TV.

WILL I NEED A DECODER?

If You choose Alice, You won’t need it. James and Polly are more demanding – here a decoder is necessary.

DO YOU HAVE A MULTIROOM SERVICE?

Yes. Thanks to this service You can be connected to 4 TV and still pay just one subscription. Plus, You can watch up to 4 channels at the same time – on different sets in different rooms – just the way You want it.

CAN I SWITCH THE DEKODER’S REMOTE CONTROL?

Of course. It won’t affect the cost of Your service.

IS THERE A POSSIBILITY OF SETTING UP A FAMILY FILTER/BLOCKADE?

There’s no possibility of setting up a parental blockade when buying a service. All blockades and filters need to be configurated independently.

WHAT GIVES MOICO?

First of all, time saving and convenience. Our internet, television and telephone are simply supposed to work and be the best service of this type in Poland.

HOW TO ORDER A MOICO SERVICE OR PACKAGE OF SERVICES?

It’s easy! You can do it via the “Services” subpage (add to basket option), in person at our office or by e-mail: enjoy@moico.pl. 

HOW TO CUT YOUR BILLS?

Choose a few services to create your package, and you will save every month. When you add one additional service to the Internet, you save PLN 10 per month. With two services, the discount is already PLN 25. It is best to see how it works in practice – go to the services section, add individual services to the basket and watch how the calculated discount grows.

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